Privacy Policy

Introduction

Welcome to Boxedin ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our B2B e-commerce platform.

Information We Collect

Personal Information You Provide

When you use our contact form or request a demo, we collect:

• Full Name: To identify and address you properly
• Email Address: To communicate with you and respond to inquiries
• Company Name: To understand your business context
• Phone Number: To contact you directly (optional)
• Industry: To tailor our services to your sector
• Message Content: To understand and respond to your specific needs

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns
• IP Address: For security and analytics purposes
• Cookies and Similar Technologies: See our Cookie Policy for details

How We Use Your Information

Primary Purposes

• Service Delivery: To provide and maintain our B2B procurement platform
• Communication: To respond to your inquiries and demo requests
• Customer Support: To assist you with any questions or issues
• Business Relationship: To establish and manage our business relationship with your company

Secondary Purposes

• Service Improvement: To analyze and enhance our platform functionality
• Marketing: To send relevant business updates and product information (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect, prevent, and address technical issues and fraud

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Restricted access to personal information
• Secure Storage: Protected servers and databases
• Regular Audits: Periodic security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your information
• Objection: Object to processing based on legitimate interests
• Data Portability: Receive your data in a structured, machine-readable format

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal or regulatory requirements, or new features. Your continued use of our services after changes constitutes acceptance of the updated policy.